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March 1, 2010     

Association News 

Submit Your Entry For The First Annual Venue Excellence Awards

The first annual presentation of IAAM’s Venue Excellence Awards will take place at the Inaugural Luncheon, Monday, July 26, 2010, in Houston, TX during , IAAM’s Annual Conference & Trade Show.

Following the direction of IAAM Chairman Shura Lindgren-Garnett, CFE and Past President Robyn Williams, CFE, the IAAM Board of Directors announce the launch of the annual Venue Excellence Awards that recognize one each of the four IAAM venue types (convention centers, stadiums, arenas, and performing arts centers) which demonstrate excellence in the management and operation of public assembly venues.

With the assistance of a volunteer action committee formed from all the venue types, there are four criteria that have been developed to provide the framework and measure IAAM venue excellence.

  •   Community - serving identified needs / being instrumentally
       involved
  •   Teambuilding - working well together, striving towards
       continuous education / motivating themselves and
       each other
  •   Safety – safe venues for public and employees / gaining
       the public trust
  •   Operations - visionary and strategic by outstanding
       service, marketing, sustainability and integrity

Eligibility - Any public assembly venue, publicly or privately owned and operated, may be nominated by others or themselves who have demonstrated excellence in the management and operation of public assembly venues (convention centers, stadiums, arenas, performing arts centers) within the last calendar year (2009) and have at least one current employee who is an IAAM member in good standing.

Annual Nominations - An entry form and a full description (up to 1,000 words) with a 100-word summary of how the venue meets the stated criteria must be received at IAAM World Headquarters by email (rosanne.duke@iaam.org), postal mail or fax (972-906-7418) on or before April 12, 2010.

The four values/criteria are provided as a framework to help describe the ways in which the venue has excelled; however, not all topics need to be addressed in the description. Click here for more details about the entry form, descriptions and photos needed. No entry fee is required.

Lori Wehmer Joins IAAM As Membership Database Manager

IAAM welcomes Lori Wehmer as the new membership database manager.

Wehmer worked for more than 20 years at PricewaterhouseCoopers and has an extensive background in database management. Wehmer’s expertise will help the Association improve its marketing efforts, expand attendance at schools and conferences and grow membership. Her knowledge will also be beneficial as IAAM delves into its research initiative, social networking and other important projects.

Wehmer has expansive knowledge with Access and SQL. She has traveled all over the U.S. working with some of PricewaterhouseCooper’s best clients in building databases, customizations and has been involved in forensic database management.

Contact her at lori.wehmer@iaam.org and telephone at 972/538-1018.

2010 Venue Management Salary Survey Underway

Salary benchmarking research is the most requested information from IAAM and we’re looking for your assistance! IAAM has launched the newest initiative to update and make available salary research for IAAM members and your business needs.

This confidential survey is focused on the top three levels of venue management positions in all venue types around the world, and responses are due by Thursday, March 11. The report will include aggregate salary broken down by venue type, geographic region, event market, venue size, management/ownership and more. Positions will include: Senior Executive/CEO, Vice Presidents, Directors and Managers.

All participants will receive a copy of the aggregated survey results for your venue type.

This survey was sent to primary members on file with IAAM. If you feel your venue may have missed the opportunity to participate, or for more information, please contact Dana Glazier, CAE, IAAM’s director of research and knowledge management, at dana.glazier@iaam.org.

Certification Board Pursues ANSI/ISO Accreditation For Certified Facilities Executive (CFE) Program

Prior to the early February blizzard on the mid-Atlantic coast, Sandra O’Toole, CFE, past chair of the Certification Board, and Dana Glazier, CAE, director of research and knowledge management attended a workshop for Accreditation of Personnel Certification Programs at the American National Standards Institute Headquarters (ANSI) in Washington, D.C.

ANSI accredits programs in the United States that meet International Standards Organization (ISO) standards. One of the benefits of being accredited by ANSI is the ability to work with the accrediting bodies in other countries to gain acceptance and recognition. Most of the work ahead of the Certification Board is the documenting of administration policies and procedures currently in practice which will be resolved at the Certification Board meeting at , IAAM’s Annual Conference & Trade Show.

Sandra and Dana found that attending the course will save IAAM money in the long run by being fully aware of what the application and compliance process will consist of which will ultimately minimize the resubmittals and costly assessments necessary to successfully complete.

Overall, the workshop was eye-opening and helpful. Being on the last flights out of Ronald Reagan Washington National Airport for three days was priceless.

ANSI/ISO Accreditation initiative generously funded by the IAAM Foundation.

Pictured: Sandra O’Toole received her completion award and later had quite the sight looking out at the gate at Washington National Airport.

The IAAM 85TH Annual Conference & Trade Show

IAAM appreciates the support of its Allied Partners and Exhibitors. The IAAM trade show is the most important connection you will make with the buyers of sporting and entertainment venues! As a reminder your target audience is:

IAAM Brings You Qualified Buyers!

     • 95% make or influence the buying decision
     • 90% are Directors, Managers or Executive Management
     • $500,000 is the average buying budget

Gain access to this powerful group of decision makers who are searching for the products and services you have to offer by reserving your booth space now! If you have questions, email JoAnn Ramsey, CEM, Exhibit Manager, with questions.

Exhibit Dates are: July 24-26, 2010 at the George R. Brown Convention Center in Houston, TX. Book your space online now.

Have You Registered For ?

The early bird deadline is fast approaching – March 22. Register soon to take advantage of the discounted pricing for the Annual Conference & Trade Show.

     • Do you have new employees that would benefit from attending?
     • Education is fabulous this year – best price for such a variety of training options.
     • Have you considered bringing your food and beverage personnel to the conference? The
       National Association of Concessionaires participates in the trade show. Take advantage of
       their conference sessions also!

Highlights

     • University Venue Management Conference – Friday, July 23
     • Chairman’s Reception at the House of Blues – Friday, July 23
     • New Member First Timer Breakfast – Saturday, July 24
     • Trade Show Opening Reception – Saturday, July 24
     • Young Professional's Happy Hour – Sunday, July 25
     • IAAM Fun Night at Minute Maid Park - Astros vs. Cubs! – Monday, July 26

This is just a sampling of what we have in store. Visit www.iaam.org and get all the program details about , the IAAM 85th Annual Conference & Trade Show in Houston, TX. Register now.
 

Adopt The IAAM Textbook For The Next Semester 

Professors/Instructors/University Bookstores: It's time to adopt the IAAM Textbook for the next semester. Pass this message on to the appropriate person to make sure your orders are placed in time for students to purchase them in your bookstores or refer them to IAAM.

The Instructors Guide contains a) instructor’s notes b) a sample syllabus c) a term group project d) mini case studies. Syllabus and Instructor Notes are available now. These materials will be e-mailed to all faculty/instructors and professors that order and/or adopt the textbook for your program.

*We can get your order shipped in time to prepare for your new class schedule! For more information, contact Kristie Todd or call 972.538.1016.

*If you plan to utilize the textbook in the fall of 2010, it’s not too early to place your orders now. Just call us and we get the ball rolling.

These materials will be e-mailed to all faculty/instructors and professors that order and/or adopt the textbook for your program.  

Attention All Students!

Student volunteers and scholarship applicants are needed for , the 85th Annual Conference & Trade Show in Houston, TX which will take place July 23-27, 2010. Attending and volunteering at the Annual Conference & Trade Show is an invaluable experience for students to learn from and network with industry professionals. All students who volunteer will receive full conference registration. IAAM Foundation Student Scholarships are a great way to further offset trip expenses. This year up to 10 student scholarships in the amount of $600 each will be awarded.

Click here to access the Student Volunteer and Scholarship Applications. Applications must be received or postmarked by Friday, April 30, 2010 for volunteer and scholarship consideration.

If you have any questions, please contact Sarah Rogers at sarah.rogers@iaam.org 972.538.1009 or Keri Obleton at keri.obleton@iaam.org 972.538.1023. 

The IAAM Foundation Silent Auction presented by Comcast-Spectacor is an anticipated tradition at the annual IAAM Trade Show and an important fundraiser for the IAAM Foundation. Will you please consider donating an item? We look forward to providing bidders with the best auction yet!

To donate an item to the 2010 Silent Auction contact Sarah Rogers at sarah.rogers@iaam.org or (972) 538-1009.

While we value anything you would like to donate, suggested items include travel, culture & entertainment packages; airline tickets; sports memorabilia; art, jewelry, and event tickets.

We’re just getting started, with just a few items donated so far. Thank you for your support!

The 6th Annual School of Ice Technologies will be held at Prudential Center in Newark, New Jersey from June 6-11, 2010.

Participants will receive in class and hands-on training at the Prudential Center, home to the New Jersey Devils professional hockey team. At the School of Ice Technologies, you’ll learn to master key ice making and maintenance skills that you can take back to your facility. This week-long training includes courses in refrigeration theory, energy management, conversions, resurfacer operation and much more. Register today through May 9th and receive the discounted Early Bird rate. For more information on the School of Ice and registration please click here.

Plan To Attend The 11th Annual University Venue Management Conference

Join us in Houston, Texas on Friday, July 23 for the 11th Annual University Venue Management Conference. Over the past years, UVMC has included round table discussions, academic paper presentations, youth marketing panels, and keynote speakers covering a wide range of venue specific topics from motivation and education to marketing and crowd management. Register now for your backstage pass to the world of public assembly venue management on college campuses.

Who Should Attend?

     • University Venue Managers
     • Industry alliance partners
     • Organizations trying to break into the venue industry
     • Venue Managers that work with an academic institution
     • Academicians
     • Students

Sessions include: Programming Your Facility, Sustainable Opportunities for Existing Venues, Alcohol Service at University Venues, a Presidential Panel on change management and a Sensory Branding experience presented by Dr. Carl Boger, Associate Dean of Academic Programs with the Conrad N. Hilton College, to enhance the fan’s ability to create rituals surrounding your facility brand.

Join us at the 11th Annual University Venue Management Conference so that you can make an impact on your venue's bottom line!
Register now. 

ISMC Sets The Pace For Excellence In Stadium Management

The 8th Annual International Stadium Management Conference (ISMC) will take place in Fort Worth, Texas, from May 11–13.

Register NOW!

In addition to our Keynote Speaker, Rick Gosselin, author and pro football columnist for
The Dallas Morning News, consider just this sampling of sessions that is destined to make your personal and professional scoreboard a complete success.

     ♦  New Fan Surveys and Research: How Stadiums are Meeting Increased Customer & Team
        Expectations
     ♦  Disasters - Weathering the Storm: Accurately Forecasting & Planning for Timing and Severity
        of Storms
     ♦  New Stadium Innovations: Enhancing the Fan Experience through Technology
     ♦  Taming the Beast: Best Practices for Predicting, Preempting & Persuading Fan Behavior

Come tour the Cowboys Stadium, one of the world’s newest super stadiums and Texas Motor Speedway, with a capacity of 191,122 one the most technologically advanced race tracks.

Learn from your stadium colleagues on how they are successful at operating their venues through complex economic times and hear up-to-date information that you can use to face today’s newest challenges and plan for the future.

Take a peek into the future of stadium development, construction and management and check out some of the newest technology ever developed for customer service and satisfaction; safety and security; marketing and advertising.

Register now!

Book Your Hotel Soon to Receive Discount

The Omni Fort Worth Hotel is Fort Worth’s largest downtown hotel and offers a new taste of Texas hospitality. Conveniently located in the heart of downtown, the hotel is adjacent to the expanded Fort Worth Convention Center and within walking distance from the city’s burgeoning cultural centers, restaurants and nightlife. Sculpted from native stone and rich hardwoods and wrapped in glass, the hotel is the newest star in the Lone Star State.

     • Omni Fort Worth Hotel - 1300 Houston Street Fort Worth, TX 76102- Tel: 817.535.6664
     • Group Rate: Single/Double – $179 (Identify yourself as an International Stadium Management
       Conference attendee)
     • Special Rate Ends: Tuesday, April 13, 2010

Book Your Flight with American Airlines and Save

Book your travel today with an American Airlines Discount. Receive a special discount of 5% off any published fare

     • Promotion code - enter 2150AN
     • The discount is good for travel from May 8-16, 2010!

PAFMS Is Now Accepting Intern Applications For 2010

The Public Assembly Facility Management School is the premier one week training experience for professionals that work in convention centers, conference centers, arenas, theaters, stadiums and other assembly facilities. Details on the school are located here.

This school is offered as a professional development opportunity for members of the International Association of Assembly Managers.

About the internship:
While at the school, the intern will be assigned administrative tasks and will generally help with the school operation. Interns will also have the ability to audit classes. The other benefit of this experience is the opportunity to interact with over 300 facility management professionals, most of which make hiring decisions for their organizations.

To be considered for this opportunity a student must be:

  1. Enrolled in a Bachelors or Masters program, full-time, at a college or university.
  2. Pursuing a degree in an applicable curriculum like sports management, hotel restaurant
     management, entertainment, or theater arts.
  3. Be an IAAM student member.
  4. Be at least 21 years of age at or before the start of school.
  5. Submit an application on or before March 15, 2010.

Call For Papers For The IAAM UVMC Conference

The abstract submission deadline for the Call for Papers for the IAAM University Venue Management Conference is March 1, 2010.

IAAM recognizes the important role that scholarly research plays in the development of its members and the industry. Thus, the purpose of this Call for Papers is twofold:

(1) To identify those individuals (undergraduates, graduate students, faculty, and industry professionals) currently conducting research or planning to conduct research in an area related directly to the business of public assembly facility management; and

(2) To invite all interested individuals to submit papers on topics related to public assembly facility management. Topics may include, but are not limited to the following: Operations Management, Marketing, Human Resources, Legal Issues, Finance, and Technology.

Submission Guidelines:

1. Submit a three-page abstract (double-spaced) electronically to Dana Glazier, CAE at Dana.Glazier@iaam.org no later than March 1, 2010. Please do not identify yourself in the abstract except on the cover page where complete contact information should be provided.

Sample Abstract: The Matching Effect of Brand and Sporting Event Personality: Sponsorship Implications

Thanks and we look forward to seeing you in Houston, 2010!

The IAAM Career Resource Center Presents: The First Annual Career Fair

Location: George R. Brown Convention Center

Overview: If your organization is looking for diverse, talented and enthusiastic employees for full-time, part-time or internship opportunities in the venue management industry, this is the event for you!

Full Description: Human Resource Representatives: Here's your chance to interact with IAAM’s seasoned venue managers, allied representatives and students majoring in the sports & entertainment and venue management fields. If you have immediate openings or if you’d like to meet qualified candidates for future positions, you have to investigate this opportunity further.

The Career Fair will be located outside the George R. Brown Convention Center tradeshow floor, during the hours of:
     • Sunday, July 25 – 10:30am-3:30pm
     • Monday, July 26 – 9am-12noon

Cost for this event is $700 USD. * The price includes one six foot draped table with two chairs, buffet lunch on Sunday and continental breakfast on Monday for two people. ** Additional fees apply for additional staffing/booth personnel.

DEADLINE TO REGISTER FOR THE CAREER FAIR: March 31, 2010. After this date, registrations will be accepted, but may not appear in any printed materials.

* Discount pricing available for 2010 Tradeshow Exhibitors – Call Keri for details.

**Cost for Table is non-refundable. For more information, contact: Keri Obleton, MBA at 972-538-1023 or Keri.Obleton@iaam.org.

IAAM Region 3 Meeting Slated For April 27-29

Come "Ride the River" in Moline, Illinois/i Wireless Center at the IAAM Region 3 Meeting scheduled for April 27-29.

Registration fees are $200 for IAAM members, and $125 discounted fee for each additional attendee from the same building. For registration information please click here.

The Region 3 Planning Committee is working on an agenda filled with educational topics, evening activities, golf and other networking opportunities for you and your staff. Join us and "Ride the River" in Moline, Illinois!

For sponsorship involvement or silent auction donations, please contact Gregg McManners at GMcManners@mononaterrace.com or at 608-261-4026.

Membership... Delivering The Value

IAAM welcomes its 99 new members who joined in January 2010 Why not take a few minutes to welcome them aboard? If you'd like to find out more about their venue or products and services, go to www.iaam.org., click on the "Member Directory" link and login. The Online Membership Guide has the most up-to-date information on all members of IAAM. You can also update your own membership record.

The new member listing appears in each newsletter distributed on the 15th of each month. If you have any questions, contact Gina Brydson, Director of Membership, at gina.brydson@iaam.org or (972) 906-7441.

Professional Members

Region 1
Richard Wade, Manager of Stadium Operations - Bowie Baysox Baseball Club; rwade83@gmail.com 

Region 2
John Ball, Director of Security - Pacers Sports & Entertainment; jball@pacers.com
Kiley Fleming, Box Office Manager - Nutter Center; kiley.fleming@wright.edu
Rich Kapp, VP Facility Services/Security - Pacers Sports & Entertainment; rkapp@pacers.com
Becky Rodriguez, Business Manager - Nutter Center; becky.rodriguez@wright.edu

Region 4
Justin Kobluk, Executive Director - Clark Convention Center; justin.kobluk@clark.wa.gov
Stephanie Huff, HR & Contract Services Administrator - Spokane Public Facilities District; shuff@spokanepfd.org
Tom Jackson, Operations Supervisor - B.C. Place; tjackson@bcpavco.com 
Chris Jones, Event Coordinator - Georgia International Convention Center; cmjones@gicc.com 
Shirlee Preteau,VP of Facility & Event Operations - Winnipeg Football Club; spreteau@bluebombers.com 

Region 5
Sharon Ayers, Event Coordinator - Von Braun Center; sayers@vonbrauncenter.com 
Brian Boggs, Event Coordinations Manager - Von Braun Center; bboggs@vonbrauncenter.com 
Karen F. Long, General Manager - Crown Center; klong@crowncoliseum.com 

Region 6
Kari Goins, Human Resources Manager - SMG Tulsa/BOK Center; kgoins@smgtulsa.com  
Jeff Vecchio Nickler, Booking & Special Events Manager - SMG/BOK Center; jnickler@smgtulsa.com 
Michael Migdalis, Technical Director - El Paso Sports Commission; miketd@elpasosports.org 

Region 7
Jerry Eldridge, Facilities Director - OC Fair & Events Center; jeldridge@ocfair.com 
Mark Bendixen, Associate Director of Operations - Team San Jose; mbendixen@sanjose.org 
Ann M. Larson, Director - Lawlor Events Center University of Nevada - Reno; amlarson@unr.edu 

Region 9
Darren Burden, Operations Director - Dunedin Venue Management Ltd; darren.burden@carisbrook.org.nz
David G. Davies, CEO - Dunedin Venue Management Ltd.; david.davies@carisbrook.org.nz

Allied Members

Region 3
Wilson Troup, President - Sedia Systems; ezeidner@sediasystems.com
Steve Zalkin, Owner - Alamar Uniforms; steve@alamaruniforms.com

Region 5
Thomas Lloyd, Operations Director - CCLD Networks; thomas.lloyd@ccld.net

Region 6
Don Clark, Associate - Henderson Engineers, Inc.; don.clark@hei-eng.com

Region 9
Attila Boros, Managing Director - Pages Event Equipment; attilab@pages.id.au

Associate-Student Members

Region 2
Stedman Coleman, Student - Morehead State University; skcole01@morehead-st.edu

Region 3
Katie Annis, Student - Missouri State University; katherine1122@live.missouristate.edu
Keita Asakura, Student - Missouri State University; asakura1021@live.missouristate.edu
Nicole Benedict, Student - Missouri State University; nybenedict@gmail.com
Adam Boldt, Student - Missouri State University; boldt123@live.missouristate.edu
John Bollinger, Student - Missouri State University; john214@live.missouristate.edu
Samantha Brooks, Student - Missouri State University; brooks825@live.missouristate.edu
Caitlin Browne, Student - Missouri State University; caitlin82287@live.missouristate.edu
Kyle Cizek, Student - Missouri State University; cizek4@live.missouristate.edu
Nathan Clark, Student - Missouri State University; nathan2214@live.missouristate.edu
Nicole Clement, Student - Missouri State University; nicole005@live.missouristate.edu
Justin Clopton, Student - Missouri State University; clopton175@live.missouristate.edu
Erin Cooper, Student - Missouri State University; cooper883@live.missouristate.edu
Edward Corno, Student - Missouri State University; corno131@live.missouristate.edu
BJ Crawford, Student - Missouri State University; crawford983@live.missouristate.edu
Zachary Dangos, Student - Missouri State University; dangos327@live.missouristate.edu
Stephanie Elhoffer, Student - Missouri State University; stephanie789@live.missouristate.edu
Christina Eller, Student - Missouri State University; hristina06@live.missouristate.edu
Karrah Fish, Student - Missouri State University; karrah11@live.missouristate.edu
Lindsay Fitzgerald, Student - Missouri State University; fitzgerald86@live.missouristate.edu
Sam Gettman, Student - Missouri State University; gettman1987@live.missouristate.edu
Jacqueline Griggs, Student - Missouri State University; jag3155@live.missouristate.edu
Tracy Gudde, Student - Missouri State University; tjgudde@gmail.com
Vance Hall, Student - Missouri State University; vance123@live.missouristate.edu
Amy Hargrove, Student - Missouri State University; amy2@live.missouristate.edu
Sheila Her, Student - Missouri State University; sheila007@live.missouristate.edu
Bryan Hess, Student - Missouri State University; hess88@live.missouristate.edu
Samantha Hogenson, Student - Missouri State University; sah11@live.missouristate.edu
Jay Jen-Chieh Hsu, Student - Missouri State University; hsu1296@live.missouristate.edu
Courtney Hughey, Student - Missouri State University; chughey84@gmail.com
Vincent Hughlon, Student - Missouri State University; vl816@live.missouristate.edu
Josh Inmon, Student - Missouri State University; inmon123@live.missouristate.edu
Brittney Johnson, Student - Missouri State University; brittney055@live.missouristate.edu
Bryan Kennedy, Student - Missouri State University; bryan532@gmail.com
Alea Kilgore, Student - Missouri State University; alea88@live.missouristate.edu
Ashley Knight, Student - Missouri State University; knight625@live.missouristate.edu
Paul Koch, Student - Missouri State University; koch1188@live.missouristate.edu
Danielle Loyd, Student - Missouri State University; loyd0928@live.missouristate.edu
Kelly McMurtrey, Student - Missouri State University; kelly03@live.missouristate.edu
Lynsey Michnowicz, Student - Missouri State University; michnowicz007@live.missouristate.edu
Jessica Mitchell, Student - Missouri State University; tlm7@live.missouristate.edu
Kyle Murphy, Student - Missouri State University; murphy148@live.missouristate.edu
Amanda Niemann, Student - Missouri State University; amanda796@live.missouristate.edu
Kathy Palmentere, Student - Missouri State University; palmentere4@live.missouristate.edu
Chad Peachey, Student - Missouri State University; peachey222@live.missouristate.edu
Joshua Pell, Student - Missouri State University; pell2@live.missouristate.edu
Maica Perez, Student - Missouri State University; maica288@live.missouristate.edu
Mathew Perry, Student - Missouri State University; perry33@live.missouristate.edu
Derek Phillips, Student - Missouri State University; phillips89@live.missouristate.edu
Adam Prost, Student - Missouri State University; prost1@live.missouristate.edu
Lindsay Prost, Student - Missouri State University; lindsay07@live.missouristate.edu
Stephanie Quinn, Student - Missouri State University; stephanie1005@live.missouristate.edu
Gil Richardson, Student - Missouri State University; gil15@live.missouristate.edu
Nick Rios, Student - Missouri State University; rios9@live.missouristate.edu
Daniel Sexauer, Student - Missouri State University; dsexauer@yahoo.com
Megan Sharp, Student - Missouri State University; mas07@live.missouristate.edu
Sarah Stickels, Student - Missouri State University; stickels54@live.missouristate.edu
Ashley Thomas, Student - Missouri State University; ashley168@live.missouristate.edu
Jason Thomas, Student - Missouri State University; jason5@live.missouristate.edu
Christina Thompson, Student - Missouri State University; christina2597@live.missouristate.edu
Chris Vierling, Student - Missouri State University; vierling5453@live.missouristate.edu
Claire Walker, Student - Missouri State University; walker5989@live.missouristate.edu
Kelsey Walters, Student - Missouri State University; walters635@live.missouristate.edu
Brian Woods, Student - Missouri State University; woods15@live.missouristate.edu
Breanna Worsley, Student - Missouri State University; aerb87@yahoo.com
Ryan Youngs, Student - Missouri State University; youngs688@live.missouristate.edu

Region 5
Aaron Batson, Student - University of Florida; aaronb88@ufl.edu 
Ryan Hoff, Student - Florida Atlantic University; rhoff2@fau.edu 
Kevin Quadrozzi, Student - Florida Atlantic University; kquadroz@fau.edu 
William Rykowski, Student - Florida Atlantic University; wjrykow@msn.com 
Barry Salus, Student - Florida Atlantic University; bsalus@fau.edu 
Adam Weinstein, Student - Florida Atlantic University; aweins11@fau.edu 

Region 6
Matthew Batson, Student - University of Florida; batson88@ufl.edu 

INDUSTRY NEWS


Frank Poe Appointed Executive Director Of The Georgia World Congress Center Authority

The Georgia World Congress Center Authority announced that Frank Poe, a 38-year convention center veteran from Dallas, was appointed GWCCA executive director. Poe will assume the reins at one of the world’s largest convention, sports and entertainment complexes which includes the Georgia World Congress Center, Georgia Dome and Centennial Olympic Park on April 1, 2010.

Prior to accepting the GWCCA position, Poe was director of the Dallas Convention Center where he started his career in 1972 as a part-time laborer. He was appointed general manager of the Orange County Convention Center in Orlando from 1979 to 1980 and found his way back to Dallas for the next 17 years holding several leadership positions in the center’s event services and cultural affairs departments. The convention center veteran was appointed to the position of executive director of Alabama’s Birmingham-Jefferson Convention Complex in 1997, which he held for seven years until moving back to Dallas in 2004 to assume the director position for the next six years.

In his previous director position Poe had fiscal control of an annual budget in excess of $60 million and was responsible for the management of the Dallas Convention Center, Reunion Arena, Dallas Farmer’s Market, Union Station and the Office of Special Events.

“We are extremely pleased to have someone with the credentials, leadership and experience that Frank brings to the Georgia World Congress Authority,” said Bob Prather, GWCCA board chairman. “He is a welcome addition to our strong leadership team.”

Poe will take over the executive director position that Dan Graveline held for 33 years. Graveline announced his retirement in late July and retired at the end of 2009.  

Green Tips: It’s All LEED To Me!

Are you confused with all the changes to USGBC’s LEED Green Building Rating Systems? And what is a LEED AP+ Specialty? This month’s Green Tip will help you make some sense of some of the most common acronyms:

LEED BD+C = LEED Building Design and Construction rating system for new construction, major renovations to commercial, high-rise residential, school or core & shell buildings.

LEED ID+C = LEED Interior Design and Construction rating system for new construction and renovations to tenant office and retail spaces.

LEED GBOM = LEED Green Building Operation & Maintenance rating system for existing buildings or minor renovations to improve and optimize operations. Includes policies and procedures for ongoing sustainable purchasing and maintenance and ties into Energy Star Portfolio Manager.

LEED ND = LEED Neighborhood Development rating system.

LEED Homes = (just like it sounds!)

LEED AP is a LEED accredited professional who has passed an accreditation exam. This professional may or may not choose to continue his/her green building education and keep abreast of changes in the industry.

LEED AP+Specialty is a LEED accredited professional that has tested into the new accreditation program or has committed to enrolling in it. The new program requires a minimum of 30 continuing education hours every two years. By choosing to work with a LEED AP+Specialty, you know that you are working with a green building professional that has made a commitment to staying current in his/her area of specialty.

LEED Green Associate is a professional that has passed an exam covering broad green building knowledge. It is also the first tier exam to becoming a LEED AP+ Specialty.

LEED v3 = LEED version 3 is a term used to include the LEED 2009 rating system, the LEED certification process and the new improved LEED on-line tool.

LEED 2009 = LEED’s newest collection of rating systems introduced in 2009, including LEED BD+C, LEED ID+C, LEED GBOM, LEED Homes, LEED ND.

Green Tips is furnished by Tambra Thorson, HNTB, and Stephanie Graham, Burns & McDonnell. 

Populous Named One Of Fast Company’s Most Innovative In Sports

Populous found itself in good company today as it was named number six on Fast Company magazine’s most innovative companies in sports. Populous ranked in the same spot in 2009 and is nestled among an elite list of brands again this year, including ESPN, Anschutz Entertainment Group and the Cleveland Cavaliers.

“For 26 years, millions of fans have experienced innovation in one of our stadiums around the globe,” said Earl Santee, Populous senior principal. “What’s made us successful time and again has been our constant drive to deliver a memorable fan experience for every fan and every community.”

This year, Populous was recognized for its new brand as well as its design of Yankee Stadium, Citi Field, a retractable roof over Wimbledon and the NHL Winter Classic at Fenway Park, all of which debuted in 2009. The firm will open Target Field in Minneapolis, a renovated Arrowhead Stadium in Kansas City, and new arenas for the Pittsburgh Penguins and Orlando Magic in 2010. Globally, the firm is designing the main stadiums for the next two Olympic Games in London and Sochi; the main stadium for the 2014 Asian Games in Incheon, Korea; and the main stadium for the 2010 FIFA World Cup in Johannesburg, South Africa.      

Here’s Hot Dog In Your Eye

Little did Kansas City Royal baseball mascot Sluggerrr the Lion know that his simple tossing of a hot dog into the stands would cause, frankly, a law suit.

But that is exactly what happened when a Kansas man says it was a flying hot dog that almost put his eye out last year.
John Coomer has filed a lawsuit against the team asking more than $25,000 for injuries he sustained September 8 when Sluggerrr wound up with the old high, hard one into the first six rows of the stands.

Coomer said the frank prank resulted in a detached retina and the development of cataracts in his left eye. The team has recently declined comment, but it is curious that they are searching for a new mascot replacement.  

ANC’s VisionSOFT™ Distributes Vibrant Content To NBA All-Star Game’s Record Breaking Attendance

A record-setting crowd of 108,713 was filtering into Cowboys Stadium before the NBA All-Star Game on February 14th; however the planned halftime show still did not have accompanying visuals.

Huddled in the control room at Cowboys Stadium, ANC Sports Enterprises’ staff was operating the company’s patent-pending VisionSOFT operating system waiting to receive content from the halftime show’s production team. Elaborate on court video and visuals which would support performances by Shakira and Alicia Keys needed to be completed first before reformatting the content for the stadium’s LED signage system which is operated by VisionSOFT.

VisionSOFT provides sports and special events at Cowboys Stadium with animations, real-time statistics, game prompts, fan interaction, and player images, among other dynamic visuals. The unique 3D interface operates over 4,000 linear feet of Mitsubishi Electric Diamond Vision LEDerAd™ ribbon boards and four 32 feet wide by six feet high vomitorium video screens.

Before tip-off, ANC’s team finally received and was able to download all of the halftime content; but there was no time to properly test the visuals on the largest fascia system in an NFL stadium.

“Normally, that amount of time wouldn’t have been an issue,” said Jeff Paulson, director of technical support at ANC Sports. “However, we were controlling the visuals from the moment the building opened and without the halftime content we could not actively participate in the rehearsals leading up to the event. Therefore, we needed to rely on the operating system to support the entertainment without testing the visuals.”

When the end of the second quarter concluded, Paulson was able to easily synchronize the fascia system and vomitorium video screens with the on-court presentation to display animations and artist images through VisionSOFT. The operating system successfully supported all the visuals, which were uncompressed providing the purest clarity possible.

“VisionSOFT helped create an electric atmosphere at Cowboys Stadium by distributing the most dynamic and pure content in live entertainment to the Mitsubishi Electric Diamond Vision™ displays,” said Mark Foster, general manager of Mitsubishi Electric Diamond Vision Systems. “Since in-game entertainment is evolving, technology such as VisionSOFT’s 3D interface which enables an individual to easily control multiple displays through one console will allow venues to feature more LED displays without incurring additional operational costs.”

In addition to vibrant animations, special events at Cowboys Stadium such as the NBA All-Star Game benefit from the dynamic control system’s automated “Fit Tag”. VisionSOFT’s “Fit Tag” automatically formats font type and size to fit text in one defined area, regardless of length. Rather than abbreviated or “scrolling” longer names into separate areas of a video display which distorts the information, all the player and team names had the ability to appear in full in a defined area.  

Scéno Plus Celebrates 25 years Of Innovative Creations

Founded in 1985, Scéno Plus has made its mark internationally by its constant quest for innovative design and original construction solutions dedicated to cultural and recreational venues.

Since its inception, Scéno Plus has put together a wide range of professionals under one roof. Architects, theatre designers, interior designers, project managers, specialized designers for theatrical and audiovisual equipment and multimedia designers all share their passion to achieve the most ambitious projects. This unique combination of expertise has enabled the firm to offer its clients an expanded scope of practice for the achievement of several types of buildings such as flexible rooms, circus theatres, multidisciplinary spaces, convention centres, casinos, cinemas and nightclubs.

Scéno Plus has designed numerous entertainment venues in Montreal and surrounding areas. Théâtre d’Aujourd’hui, Théâtre du Rideau Vert, Usine C, Cabaret-Theatre at Lac-Leamy Casino, Théâtre Hector-Charland, Cité de l’Énergie rotating amphitheatre and the Centre for conservation of boreal biodiversity are a few examples among many that illustrate the relationship between Scéno Plus and the province of Quebec. In 1994, Scéno Plus made its breakthrough on the international scene with the design of the first Cirque du Soleil permanent theatre in Las Vegas, Treasure Island Showroom, which in its first year won the prize Las Vegas Showroom of the year. The international odyssey of the firm continues through the U.S. with other major achievements in Las Vegas, Chicago, Orlando and Biloxi as well as in Europe and the United Kingdom. Among these projects, two achievements are gaining the recognition of the industry; the Bellagio theatre dedicated to the water show O and the Caesars Palace Colosseum, which hosted the Céline Dion production A New Day during 5 years.

After 25 years, the passion for architecture, meeting places and the world of entertainment is always at the heart of the business. Recently, Scéno Plus has expanded its practice to the design of sports infrastructure to meet the growing needs of building functional, multifunctional, aesthetic and green infrastructures in the field of sport. Over the coming months, the firm will proudly continue to export the Quebec savoir-faire throughout the world and is on track to launch the most important project ever seen in Atlantic City.  

Lakeland Center, Lakeland Electric Install Solar Program

The Lakeland (FL) Center and Lakeland Electric, in conjunction with SunEdison, North America’s largest solar energy services provider, have started the first roof top installation of what will total 24 megawatts of solar generated power. The full 24 megawatts of solar capacity will include ground-mount and rooftop systems throughout Lakeland Electric’s service area and is expected to be completely operational by 2018. Once built out, the system will provide enough power to sustain approximately 7,200 homes with clean, environment friendly energy.

SunEdison crews are now installing 1,232 solar panels that produce 230 watts each on the roof of The Lakeland Center, the City owned and operated multi-function facility. A total of 283,360 watts will be generated on this single roof top installation that covers approximately one acre. The panels are designed using the latest photovoltaic technology and the installation is engineered to meet 120 mph wind requirements.

This solar initiative is one of the largest utility-sponsored photovoltaic (PV) solar programs per metered customer in the United States. Once completed, the system will average 200 watts for every Lakeland Electric customer. The solar power will ultimately be part of Lakeland Electric’s generation mix that includes natural gas, coal and solar.

“Environmental stewardship is important to our community, to Lakeland city leadership and to Lakeland Electric. It is vital that every utility consider carefully how to meet customers’ increasing needs for electricity and do it in a way that is fiscally and environmentally prudent. Deploying utility-scale solar with no upfront costs is a win-win for Lakeland. We are pleased to be working with SunEdison on this innovative program,” said Jim Stanfield, general manager for Lakeland Electric.

Over 20 years, 24 megawatts of solar capacity is estimated to produce enough zero-emission solar electricity to offset nearly 807 million pounds of carbon dioxide produced by traditional energy sources.

“The Lakeland Center is proud to be working with Lakeland Electric to meet their customers’ desire for clean solar electricity,” said Mike LaPan, CFE, executive director of the Lakeland Center.  

Metro’s Regional Venues Continue To Contribute Millions To Local Economy Despite Recession

Throughout one of the most challenging business climates in decades, Metro and its Metropolitan Exposition Recreation Commission (MERC) share with the community and state and regional partners that the venues under its management continued to infuse hundreds of millions of dollars into the local economy in 2008 and 2009.

A recent study completed by the independent analysis and evaluation firm, Crossroads Consulting Services, LLC, concluded that the Oregon Convention Center, Portland Expo Center, and Portland Center for the Performing Arts generated more than $522 million in direct and indirect spending throughout Clackamas, Multnomah and Washington counties during fiscal year (FY) 2009, which ran July 1, 2008 through June 30, 2009. It also estimated that 5,540 local jobs were supported, which translated to more than $203 million in employee earnings, and that $18.2 million in tax revenues were distributed to state and local governments as a result of the venues’ business.

“Since 2008, the economic recession hit Oregon and our region particularly hard, yet our cultural and entertainment venues continued to create and support local jobs,” said Metro Council President David Bragdon. “By design, these facilities were created to catalyze economic development, and the numbers prove that we are accomplishing what we set out to achieve,” he added. “Add to that our sustainable business practices and operations and excellent customer service, and it becomes crystal clear why Metro’s MERC venues stand out among their competition.”

FY 2009 was the second year economic and fiscal data was collected across all MERC venues. In FY 2008, the facilities generated nearly $535 million in direct and indirect spending, supported 5,810 jobs and nearly $206 million in earnings, and generated $18.2 million in tax revenues. Susan Seeger of Crossroads Consulting attributed the FY 2009 decreases to implications industry experts anticipated would arise from the economic downturn, including fewer people attending smaller events compared to prior years.

“We take seriously our responsibility of managing these cherished public assets to their fullest economic potential, and these numbers prove what our industry already knows: that our venues are lead by highly respected, seasoned professionals,” said MERC Chair Ray Leary. “This is really a testament to the caliber of individuals who run the venues on our behalf.” He added, “The community is getting a heck of a deal with this team in place.”  

Wolf Trap Selected By Bloomberg BusinessWeek Magazine For Annual “Best Places to Intern” Guide

The renowned internship program at Wolf Trap Foundation for the Performing Arts is once again on the national stage, boasting a coveted spot on Bloomberg Business Week’s “Best Places to Intern” list for 2009. The top-ranked program is one of only 40 selected for the guide, and determined by data on pay and the percentage of interns who get full-time jobs, as well as feedback from career services directors across the U.S.

The Wolf Trap internship is a 12-week, paid program offered throughout the spring, summer, and fall seasons in which students serve as integral team members helping to produce, promote, and administer the full spectrum of performing arts offerings. Participants develop and strengthen skills across departments, including Communications and Marketing, Education, Development, Opera, Production and Sound, and Ticket Services.

Designed as a full-circle experience, the program offers a tremendous amount of exposure for students considering a career in the performing arts, including complimentary tickets to many summer performances, field trips to other arts organizations across the metropolitan Washington D.C. region, a guest speaker series, mentorship program, and professional development workshops. Additionally, the Wolf Trap Internship Program offers two well-established diversity initiatives for African American and Latino/Hispanic students, designed to facilitate their entrance into the profession of arts management.

“Interns at Wolf Trap are really part of our family. They are immersed in the work, culture, and excitement of the organization from the day they arrive,” said Miriam Flaherty Willis, senior director of education at the Wolf Trap Foundation for the Performing Arts. “The internship program is an important component of Wolf Trap’s education program and has frequently served as an entry point for students to gain careers in the performing arts industry.”

Antonio Cuyler, PhD, director, and assistant professor of Arts Management at American University, interned with Wolf Trap in 2005 as part of the African American diversity initiative.
“As a person of color pursuing a career in arts management, I could not have dreamed of a more meaningful internship experience,” said Dr. Cuyler. “Even today, five years after my internship, I benefit from the mentorship of staff members at Wolf Trap.”

Wolf Trap is currently accepting applications for its summer internship program. Interested parties may visit http://www.wolftrap.org/en/Education/Internships_for_College_Students.aspx for details regarding the application process, frequently asked questions, and internship requirements. March 1 is the deadline for all summer applicants.  

APAP Conference NYC 2010 Special Focus: Performing Arts Industry Looks To Greener Pastures In The New Year

Performing arts organizations are determined to make a positive impact on the environment. That is one of several key findings released today from the first industry-wide study of greening in the performing arts, commissioned by Arts Presenters, in partnership with the Wolf Trap Foundation for the Performing Arts and leading consulting firm Booz Allen Hamilton. The survey, designed to examine the performing arts industry’s attitudes and perceptions towards environmental issues, collected empirical data from 176 organizations. Eighty-three percent of respondents said their organizations have implemented green initiatives, but only 24 percent have formalized green policies and goals in their organizations. One-third of respondents cited a lack of resources as the main barrier to going green.

“We are very encouraged learning through this first ever greening study for our performing arts industry that a large number of arts organizations are interested in greening and have taken the beginning steps to reduce their environmental footprint. We are also made aware of the important role the association can play in advancing knowledge about and providing resources to help our field take significant steps to reduce their impact on the environment and engage audiences and their communities in doing the same,” said Sandra Gibson, President and CEO, Arts Presenters.

Survey results indicate the following:

  -The majority of organizations are committed to going green and have or are pursuing some of the
   first steps towards reducing their environmental footprint
  -Most organizations have an informal program focused on internal and ad hoc opportunities
  -Few organizations have a formal program with specific reduction commitments or the ability to
   measure their improvement
  -Few organizations are leveraging the full scope of their impact by connecting with their
   audiences, where they have the greatest ability to influence behavior and have the greatest
   environmental impact
  -Lack of resources is the most frequently cited reason for not doing more
  -Organizations are only moderately effective in communicating their work to the public and
   impacting their behavior  

Oregon Convention Center Updates And Recertifies Its Designation As Salmon-Safe

The Oregon Convention Center (OCC) added one more “green” accomplishment to its long list by receiving word from Portland-based Salmon-Safe that the facility’s design features and standards of operation demonstrate sound efforts to protect the Willamette River watershed and salmon habitat.

OCC was the first convention center in the country to earn Salmon-Safe certification in 2007, in part due to its innovative rain garden designed to serve as a catch basin and a contaminant filtering system for roof runoff before entering the nearby Willamette River. Since that time, OCC invested in landscaping improvements by adding drought tolerant plants and utilizing weather-sensing irrigation equipment scheduled to maximize irrigation while minimizing water use. In addition, all facility restroom fixtures were upgraded to dual-flush valves and low-flow hand faucets and the interior and exterior integrated pest management program focuses on preventative actions to curtail chemical pesticide use.

“I am proud that one of our region’s largest public facilities continues to lead by example in practicing sustainability,” said Metro Councilor Carlotta Collette. “These small, consistent steps to become more efficient add up to a sum greater than its parts. Our community will benefit from these investments for years to come.”

Metropolitan Exposition Recreation Commission (MERC) Chair Ray Leary added, “OCC has kept its nose to the grindstone on achieving the most sustainable operations among the convention industry and it continues to pay off in rich dividends. These actions help sell Portland as the leading green destination.”  

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